Whether at work, within a team, with supervisors or in your private life – challenges are a part of life. But sometimes they become so overwhelming that they are difficult to manage alone. This is exactly where our counselling comes in.
As an employee of an organisation that works with sybek, you have access to professional and confidential support. We support you with work-related, personal, health, financial, and reintegration-related issues – with expertise, empathy, and a solution-oriented approach.
- Confidential: Your concerns remain between us
- Professional: Expert counselling on an equal footing
- Respectful: Appreciation and openness are at the core
- Prompt: Quick support when it matters
- Flexible: Tailored solutions for your situation
Consultation process
How a counselling session works
01
Getting in touch
The employee contacts us by phone or email to schedule an appointment.
02
Initial consultation (60 to 90 minutes)
We jointly clarify the concern, define initial goals, and determine the next steps.
03
Situation analysis
We assess professional, personal, and social aspects to gain a holistic understanding of the situation.
04
Consultation phase (3 to 5 sessions)
In regular meetings or coaching sessions, we work towards the defined goals and continuously reflect on progress.
05
Interim review
We review the progress made so far and, if necessary, adjust goals or methods.
06
Conclusion
Once stability has been achieved, we conclude the process by mutual agreement or refer to further support services if needed.
Case studies
From practice – case studies in counselling
Every situation is unique, yet many challenges are similar. Our case examples show how sybek supports employees and companies during difficult times – whether in cases of conflict, personal crises, or health-related burdens.
Find out how professional counselling helps find solutions and enables lasting change.
- Background
Mr H. is a member of the executive board and feels exhausted and insecure. He has noticed a decline in his performance, doubts his abilities, and considers resigning. - Concern
He wants to understand why he no longer feels up to his leadership role and clarify whether the situation can be improved. - The sybek approach
In coaching, Mr H. reflects on his core strengths, typical pitfalls and limitations. In doing so, he also analyses his handling of an unreliable team member. - Process
He identifies what is holding him back and practises new behavioural strategies. He restructures his team and delegates tasks more consistently. - Outcome
Mr H. gains clarity, reduces weekend work and strengthens his confident presence in the executive board. He is perceived as competent and decisive, which has a positive impact on the company.
- Background
Ms S. is a long-standing employee who is struggling with her new, younger supervisor. The team atmosphere is hostile, with increasing sick leave and threats of resignation. - Concern
She seeks support in dealing with her new supervisor and the team conflicts. - The sybek approach
Together, it is recognised that the problem affects the entire team. A clarification session (mandatory team meeting for conflict resolution) is proposed. - Process
Ms S. approaches HR and senior management, who agree to the clarification session. In a structured meeting, misunderstandings are addressed, and more open communication is established. - Outcome
The team becomes noticeably more relaxed, and collaboration improves. Ms S. is proud to have contributed to positive change through her initiative.
- Background
Ms Z. cared for and supported her seriously ill mother. Following her mother’s death, she falls into deep emotional distress and struggles to concentrate at work. - Concern
She seeks support in coping with her grief and the pressure to perform at work. - The sybek approach
During counselling, we recognise together that her reduced performance is part of the grieving process. We also reflect on how perfectionism from her childhood continues to affect her today. - Process
Step by step, Ms Z. learns to relieve the intense internal pressure she is under. She strengthens her self-confidence and sets clearer boundaries with demanding relatives. - Outcome
She regains new energy and joy in life, goes on a trip, and returns to work feeling refreshed. Her self-confidence grows, and she is better able to cope with her grief.
- Background
Mr H. is frequently absent due to stomach problems. Medical examinations have not yielded a clear diagnosis. His irregular routine results in workplace conflicts and social isolation. - Concern
HR refers Mr H. to sybek to clarify the causes of his frequent absences and support improvement. - The sybek approach
During the counselling sessions, Mr H. builds trust and discloses problematic alcohol consumption as the root cause. Together, strategies for change are developed. - Process
Short, regular counselling sessions help him reduce his alcohol consumption and manage his behaviour more consciously. - Outcome
Mr H. stabilises his health, reduces his absences, and is able to keep his job. The organisation benefits from an experienced employee who has regained his performance capacity.
Consultation topics
We’re here for you – in every situation in life
Our counselling helps you gain clarity, find solutions and emerge stronger from difficult situations. Discreet, professional and tailored to your individual needs.
Here are some areas in which we can support you:
- Conflicts or tensions with supervisors, colleagues, or within the team that cannot be resolved through the usual chain of command
- Challenges such as interpersonal conflicts, pressure to perform, being over- or underchallenged, and uncertainty due to organisational restructuring or job cuts
- Stress, overload, or burnout, as well as integrity violations such as bullying, sexual harassment, or discrimination
- Support in the event of termination or job transfer
- Coping with traumatic events such as workplace accidents or deaths at work
- Support during personal crises such as exhaustion, fear of failure or difficulty making decisions
- Guidance with planning the transition to retirement
- Housing situation and related challenges
- Issues relating to migration and integration
- Guidance in dealing with authorities and public offices
- Dealing with health restrictions, chronic illness, addiction, or disability
- Questions regarding social security and claims for benefits
- Support with rehabilitation and reintegration
- Support for physical and mental health
- Conflicts and stress in relationships with a partner or family members
- Support with separation, divorce, or adjusting to new family circumstances
- Issues relating to childcare, parenting, or balancing family and work
- Support with caring for elderly relatives (elder care)
- Support during end-of-life and bereavement processes, e.g., following the loss of a loved one
- Support with budget planning and financial planning
- Drawing up a projected budget in the event of reduced working hours (e.g., due to further education or family planning)
- Prevention and resolution of debt situations
- Assistance with financial emergencies and the development of viable solutions
Do you need quick and confidential support?
Are you employed by an organisation supported by sybek and would like counselling?
Contact us directly to arrange an appointment for employee counselling.
Frequently Asked Questions
Do you have any questions about counselling?
Here you will find answers to the most important questions.
Yes. We are bound by professional confidentiality and do not pass on any information to third parties or to your employer. This means you can speak openly about your concerns.
The counselling is free of charge for you as an employee. The costs are covered by your employer.
First, we discuss your concerns and clarify your goals together. This is followed by several sessions (3–5), during which we work out solutions and review your progress.
Anything that is weighing on your mind or affecting your daily working life: conflicts, stress, health concerns, financial issues or personal crises.
You can arrange a non-binding initial consultation at any time. In this meeting, we will clarify whether and how we can support you.
Only if you give your explicit consent. We do not inform third parties without your consent.
Yes. We are flexible and offer appointments by arrangement to fit around your schedule.
In addition to in-person meetings, we also offer video or telephone appointments to provide you with convenient and prompt support.
Of course. You decide how long you would like to make use of our support.
Together, we will assess whether further steps or specialist services are appropriate. If necessary, we will refer you to the appropriate specialists.